Volleyball Australia

Background

Volleyball Australia, the national governing body for volleyball in Australia, had long-standing relationships with their insurance brokers. However, concerns emerged regarding the value for money provided to their members. Given the significant role Volleyball Australia plays in managing and promoting the sport across the country, ensuring optimal risk management and insurance coverage was crucial.

Our Services

Resilient was appointed to conduct a thorough review of Volleyball Australia’s existing risk management and insurance programs. This engagement involved critically assessing their current insurance arrangements, benchmarking these against industry standards, and overseeing a comprehensive insurance tender process.

Strategy and Approach

The strategy was twofold: firstly, to evaluate and potentially enhance the existing insurance program, and secondly, to explore opportunities for cost savings while maintaining or improving coverage levels. This involved a detailed analysis of Volleyball Australia's unique risk exposures, particularly concerning group personal accident coverage which is critical in sports organisations.

Tendering Process and Broker Selection

A transparent and competitive tendering process was initiated to select a broker. This process emphasised not only cost-effectiveness but also the capability to provide comprehensive and tailored insurance solutions. The criteria for selection included the broker's experience in sports insurance, their ability to offer innovative solutions, and a strong track record in claims handling and risk management services.

Outcome

Resilient’s intervention led to remarkable outcomes for Volleyball Australia. The key achievements included:

  • Annual cost savings exceeding 15%, without compromising on the quality of coverage.

  • Significant enhancement in group personal accident coverage, including increases in Capital Sum Benefits without additional costs.

  • Improved claims reporting processes, ensuring more efficient and transparent handling of claims.

  • Enhanced services for all states and territories, aiding in better risk management at a national level.

  • Assistance in upgrading Volleyball Australia’s Enterprise Risk Management system for a consistent risk approach nationally.

  • Facilitation of further cost savings and coverage improvements for states and territories through economies of scale.

This case study demonstrates Resilient’s effectiveness in delivering comprehensive insurance solutions that align with the client’s specific needs, leading to improved coverage, cost savings, and enhanced risk management practices.

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